Open to opportunities

Nwokoro Emmanuel

@nwokoroemmanuel

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Enthusiastic MSc graduate with expertise in software engineering and cloud computing.

United Kingdom

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What I'm looking for

Seeking a challenging role in software engineering or cloud computing that offers opportunities for technical growth and collaboration in a dynamic environment.

I am a highly motivated and detail-oriented software engineering professional with a Master of Science degree from Swansea University, where I graduated with distinction. My academic journey has equipped me with a strong foundation in software engineering, cloud computing, and data management, complemented by a solid understanding of human-computer interaction and system verification.

Professionally, I have excelled in various roles, including IT Manager at MC Homes and IT Support Technician at Kips Communication. In these positions, I successfully developed and maintained database applications, provided technical support, and conducted preventative maintenance to ensure optimal system performance. My proactive approach significantly improved client satisfaction by 30% and reduced system downtime by 25%.

My passion for innovation is evident in my projects, such as the 'Vice Chancellor' serious game, designed to enhance soft skills among graduates using Unity and C#. I also developed a student activity database for Swansea University, showcasing my proficiency in relational databases and SQL. I am a certified Google Cloud Partner and am currently pursuing CompTIA Security+ certification.

Experience

Work history, roles, and key accomplishments

IT Support Technician

Kips Communication

Sep 2022 - Jul 2024 (1 year 10 months)

Provided remote technical support specializing in OS installations and upgrades, enhancing system performance and client satisfaction. Conducted routine maintenance and utilized remote monitoring tools to prevent potential issues, significantly improving client operations.

Technical Support OS Installation Remote Monitoring Troubleshooting Maintenance Performance Optimization Communication Problem Solving

IT Manager

MC Homes, Real Estate and Business Enterprises

Mar 2020 - Sep 2022 (2 years 6 months)

Developed and maintained database applications to optimize workflows and efficiency. Provided technical help desk support and conducted preventative maintenance to ensure optimal system performance and reduce downtime.

Database Management Technical Support Workflow Optimization Systems Performance User Support Problem Solving Communication

Vice President and Database Manager

National Youth Service Corps (NYSC)

Mar 2019 - Mar 2020 (1 year)

Conducted community sensitization programs on HIV/AIDS prevention and control. Designed and managed a database capturing community sexual habits for targeted interventions and trained peer educators.

Community Engagement Database Management Training Program Development Public Speaking Data Analysis Communication Leadership

Education

Degrees, certifications, and relevant coursework

Swansea University

Master of Science, Computer Science

2023 - 2024

Grade: Distinction

Key Modules: Software Engineering Principles, Relational Database Systems, Human-Computer Interaction (HCI), Modelling and System Verification, Software Efficiency, Computer System Concept, Java Programming, Research Methods. Dissertation: Developed a serious game, Vice-Chancellor, to improve soft skills amongst graduates through interactive decision-making.

Swansea University

Pre-Masters, Information and Communication Technology

2022 - 2023

Gained foundational skills to excel in advanced research and ICT Skills. Modules included Interactive Learning Skills and Communication, Marketing and Strategy, People and Operations, Research and Critical Thinking, Academic English Skills.

Les Cours Sonou University

Bachelor of Science, Computer Science

2015 - 2018

Grade: Second class Upper

Modules included Data Structures and Algorithms, Web Development (HTML, CSS, PHP), Database Management, Object-Oriented Programming, Internet Computing, Computer Networks, Visual Basic programming. Project: Designed and implemented a computerized warehouse management system to enhance inventory tracking and reporting accuracy.