Open to opportunities

Will User

@willuser1

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Aspiring software developer with a focus on game programming.

United Kingdom

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What I'm looking for

I seek a dynamic role in IT or software development that fosters growth and innovation.

I am a passionate computing graduate specializing in game programming, currently pursuing my BSc (Hons) at Edge Hill University. With a strong foundation in programming languages such as C#, C++, Python, Java, Kotlin, and SQL, I have developed robust applications and immersive digital experiences using game engines like Unreal Engine and Unity. My commitment to quality and attention to detail drives me to deliver high-caliber results in every project.

Throughout my career, I have gained valuable experience as an IT Technician and 1st Line Support, where I honed my skills in troubleshooting, optimizing system performance, and ensuring data security. My projects, including a health tracking mobile application and a multiplayer game, showcase my ability to implement innovative solutions and manage complex technical challenges. I thrive in collaborative environments and am dedicated to continuous learning and professional growth.

Experience

Work history, roles, and key accomplishments

IT Technician

Safe Regeneration

Jan 2017 - Dec 2021 (4 years 11 months)

Managed Office 365, integrated APIs, and optimized e-commerce platforms, enhancing operational efficiency and data management. Implemented SEO strategies and maintained IT infrastructure, improving website traffic and ensuring network stability. Coordinated events and supported fundraising strategies, contributing to community engagement and financial goals.

Office 365 API Integration SEO Infrastructure Network Stability Event Coordination Fundraising Technical Support

1st Line Support

Medical Legal Appointments

Jan 2013 - Dec 2017 (4 years 11 months)

Analyzed datasets, ensured GDPR compliance, and identified fraudulent activities, reducing potential financial losses. Maintained over 95% quality in customer care handling and met strict KPIs, ensuring high levels of customer satisfaction. Provided technical support in application and network troubleshooting, conveying medical and legal documents for court proceeding deadlines.