Backstory User
@mahmudulalamnirob
Experienced operations and events leader delivering customer-focused results.
What I'm looking for
I am an operations and event management professional with a strong track record leading teams and coordinating cross-functional projects across agencies and corporate settings.
I've held progressive roles from customer service and field operations to Head of Operations and Head of Business, delivering event planning, budget management, supplier liaison and process improvements.
I bring practical technical skills in Windows, MS Word, Excel, PowerPoint, basic 3D and video editing, and a collaborative leadership style focused on problem solving and dependable execution.
Experience
Work history, roles, and key accomplishments
Head of Business
Waymark Communication Agency
Jan 2023 - Dec 2024 (1 year 11 months)
Led business operations and client engagement, driving agency growth and overseeing cross-functional teams from Jan 2023 to Dec 2024.
Head of Operations
Starbox Agency
Apr 2021 - Dec 2022 (1 year 8 months)
Managed operations and process improvements across the agency, optimizing workflows and supervising teams from Apr 2021 to Dec 2022.
Senior Executive - Operations
A for Action Ltd.
Jan 2019 - Oct 2020 (1 year 9 months)
Executed field and operational initiatives, coordinated teams and supplier activities to meet business targets from Jan 2019 to Oct 2020.
Territory Manager
Abul Khayer Consumer Ltd.
Jun 2018 - Dec 2018 (6 months)
Managed territory sales and distributor relationships, achieving sales targets and market coverage from Jun 2018 to Dec 2018.
Assistant Manager - Supply Chain
Trio Hologram Ltd.
Oct 2014 - May 2018 (3 years 7 months)
Oversaw supply chain activities, supplier coordination and inventory control to ensure timely deliveries from Oct 2014 to May 2018.
Senior Executive Officer
Step Media Ltd.
Oct 2014 - Sep 2016 (1 year 11 months)
Supported operational and media activities, coordinating projects and stakeholders from Oct 2014 to Sep 2016.
Field Operation Coordinator
Market Access
Jun 2013 - Sep 2014 (1 year 3 months)
Coordinated field operations and program implementation, ensuring field team performance from Jun 2013 to Sep 2014.
Supervisor
Spotlight
Jan 2012 - Apr 2013 (1 year 3 months)
Supervised shop-floor operations and staff, maintaining quality and service standards from Jan 2012 to Apr 2013.
Quality Check Officer
Hameem Group
Jan 2011 - Dec 2011 (11 months)
Performed product quality inspections and reporting to maintain compliance and reduce defects from Jan 2011 to Dec 2011.
Manager
Computer Source (IDB)
Dec 2009 - Dec 2010 (1 year)
Managed operations and services at the computer center, overseeing staff and customer support from Dec 2009 to Dec 2010.
Customer Executive
Grameenphone
Jan 2008 - Nov 2009 (1 year 10 months)
Handled customer inquiries and support, improving satisfaction and resolving issues from Jan 2008 to Nov 2009.
Education
Degrees, certifications, and relevant coursework
Govt. Titumir College
Master of Business Studies, Accounting
Grade: 2nd Class
Completed M.B.S in Accounting with Second Class from Govt. Titumir College, Dhaka in 2014.
Govt. Titumir College
Bachelor of Business Studies, Accounting
Grade: 1st Class
Completed B.B.S in Accounting with First Class from Govt. Titumir College, Dhaka in 2012.
Ashugonj Sar Kar Khana College
Higher Secondary Certificate, Commerce
Grade: GPA 5.00
Completed Higher Secondary Certificate (Commerce) from Ashugonj Sar Kar Khana College, Comilla Board in 2006 with GPA 5.00.
Ashugonj Sar Kar Khana School & College
Secondary School Certificate, Commerce
Grade: GPA 5.00
Completed Secondary School Certificate (Commerce) from Ashugonj Sar Kar Khana School & College, Comilla Board in 2004 with GPA 5.00.
Availability
Location
Authorized to work in
Job categories
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