Nsikakabasi Havas

Supported daily food service operations and assisted customers in a busy multicultural environment. Maintained hygiene and food safety standards and kept work areas clean and organized.

Maintained high cleanliness standards for passenger trains and worked independently to meet strict schedules. Followed health and safety procedures and reported maintenance issues when identified.

Maintained restaurant cleanliness and supported smooth daily operations. Followed hygiene regulations during busy periods.

Maintained hygiene standards in kitchen areas by washing equipment and utensils. Assisted kitchen staff when required and completed daily cleaning tasks accurately.

Managed office files and records, prepared business documents, and performed data entry while maintaining office databases. Scheduled appointments, coordinated office activities, handled phone and email enquiries, and supported staff with administrative duties.

Promoted company products to new and existing customers and built and maintained customer relationships. Responded to customer enquiries, assisted with product selection, and followed up with customers regarding orders.

Provided customer service by welcoming guests, taking accurate food and beverage orders, and serving meals promptly. Processed customer payments, resolved concerns, coordinated with kitchen staff, and maintained cleanliness of dining and service areas.

Managed incoming and outgoing correspondence and organized office documents and filing systems. Scheduled meetings and appointments, maintained confidential company records, assisted customers in person and over the phone, and supported daily office operations.

Completed a B.Sc. in Psychology at JSS Academy of Higher Education & Research.

Completed Basic Care Training (10 ECTS) at Kemi Palvelukoti Iltarusko.