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Open to opportunities

Ashfiya Mizan

@ashfiyamizan

Dedicated customer service professional with teaching experience.

Finland
Message

What I'm looking for

I am looking for a part-time role that allows me to utilize my customer service skills and teaching experience in a dynamic environment.

I am a passionate individual with a strong background in customer service and teaching. My experience as a restaurant worker and waitress has honed my ability to manage multiple tasks efficiently while providing excellent service to customers. I thrive in fast-paced environments and take pride in maintaining a clean and welcoming atmosphere for guests.

In addition to my restaurant experience, I have worked as an English tutor for international students, where I customized lessons to improve their language skills. My fluency in English, combined with my basic proficiency in Finnish, allows me to communicate effectively with diverse groups. I am committed to creating a motivating learning environment and have received positive feedback for my teaching methods.

Experience

Work history, roles, and key accomplishments

VS
Current

Waitress

Villa Severino

Jan 2023 - Present (2 years 6 months)

Managed food and drink orders, cashier duties, and maintained restaurant cleanliness, contributing to a positive atmosphere.

BU

Restaurant Worker

Bun2Bun

Jan 2023 - Jan 2024 (1 year)

Prepared and served burgers, processed customer orders, and handled cashier transactions. Maintained restaurant cleanliness and provided excellent customer service during busy shifts.

EN

English Tutor

Engoo

Sep 2019 - Sep 2023 (4 years)

Taught English grammar, vocabulary, and conversation skills to students from Japan, Korea, and Taiwan. Customized lessons to meet students’ needs, improving their English proficiency and exam scores.

Education

Degrees, certifications, and relevant coursework

Arcada University of Applied Sciences logoAS

Arcada University of Applied Sciences

Bachelor's Degree, Business

2023 - 2026

Pursuing a Bachelor's Degree in Business, focusing on developing skills in communication, customer service, and business management. Received positive feedback for clear communication and motivating learning environment.

Tech stack

Software and tools used professionally

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Ashfiya Mizan - Waitress - Villa Severino | Himalayas