Open to opportunities

Nourhan Emam

@nourhanemam

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I’m a Sales & Revenue Operations specialist who builds CRM, follow-up workflows, and reporting to protect revenue.

Egypt

Message

What I'm looking for

I’m looking for a remote-first, sales-led team where I can own CRM and pipeline execution—building follow-up workflows, forecasting support, and conversion reporting—to improve response speed, accuracy, and revenue outcomes.

I’m a Sales Operations specialist with contract experience inside three remote, sales-led businesses across the US, Canada, and Australia. I build the CRM systems, follow-up workflows, and conversion reporting that keep revenue from slipping through the cracks.

Across engagements, I’ve supported $170K+ in revenue, managed 900 opportunities, and maintained 98% CRM accuracy (1,400+ records). In one role, I eliminated dropped deals across 800–900 active opportunities by standardizing pre-call prep and post-call updates, cutting first-touch lead response from 2 days to same-day.

I also optimize client-facing pipeline execution end-to-end—owning event pipeline operations, segmented follow-up cadences, and sales-to-delivery handoffs. I’m especially effective at improving response and conversion rates through data hygiene, daily/weekly pipeline updates, and continuous improvements to outreach and communication workflows.

Experience

Work history, roles, and key accomplishments

Sales Operations & Support

SMB Deal Hunter

Jan 2026 - Mar 2026 (2 months)

Built standardized pre-call prep and post-call update workflows to eliminate dropped deals across 800–900 active opportunities and ensure logged next steps. Implemented lead tracking and task assignment for same-day first-touch responses, delivered a full CRM lead audit, and improved deal-stage cleanup for stronger forecasting visibility.

CRM Systems Task Data Hygiene Workflow Automation

Client Success & Sales Ops Strategist

My Freedom Dental

Sep 2025 - Dec 2025 (3 months)

Owned end-to-end event pipeline operations and segmented multi-channel follow-up cadences to exceed event attendance targets by 40%. Delivered $70K+ in CRM-attributed collected revenue and improved client response rates from 30% to 55% by building and iterating email campaigns and communication workflows.

Follow Up Cadences Workflows

Sales Development Rep & Junior Closer

Dylan Jahraus (E-commerce Coaching)

May 2025 - Sep 2025 (4 months)

Qualified inbound leads and ran structured multi-touch follow-up sequences to contribute $102K+ in revenue, including a $25K close. Increased response and conversion rates by analyzing objection patterns and iterating outreach scripts while maintaining 98% CRM data accuracy through daily pipeline updates and standardized deal stages in GoHighLevel.

Lead Qualification Multi Touch Sequencing Outreach Script Iteration Deal Stage Standardization Activity Logging GoHighLevel