Open to opportunities

Umamele Modumela

@umamelemodumela

I deliver responsive customer support, accurate records, and professional stakeholder communication in fast-paced environments.

South Africa

Message

What I'm looking for

I'm looking for an opportunity to grow in property operations and tenant coordination, where I can deliver exceptional service, manage accurate records, resolve concerns, and build positive relationships with tenants, vendors, and colleagues.

I've supported prospective students and customers at the University of Pretoria, handling inquiries professionally, resolving issues promptly, and maintaining accurate documentation.

As a Student Ambassador, I promoted university programmes and short courses, represented the university at events, and engaged with prospective students while managing multiple administrative tasks.

In customer support, I prioritized competing tasks, met deadlines, and worked effectively both independently and as part of a team.

I'm building expertise in property operations and tenant coordination, bringing strong customer service, client relations, critical thinking, record keeping, and Microsoft Office 365 skills.

Experience

Work history, roles, and key accomplishments

Customer Support

University of Pretoria

Jan 2026 - Jun 2026 (5 months)

Responded professionally to customer inquiries and resolved issues promptly. Maintained organized records, prioritized competing tasks, and demonstrated strong attention to detail and follow-through.

Customer Service Record keeping Time Management Attention To Detail

Student Ambassador

University of Pretoria

Jul 2023 - Jan 2026 (2 years 6 months)

Promoted university programmes and short courses professionally. Represented the university at events and engaged with prospective students while maintaining professionalism and handling multiple inquiries and administrative tasks.

Customer Service Administrative Support