Nolwandle Guliwe

Support the division by registering and clearing new candidates and maintaining documents for currently working candidates. Send welcome emails, verify required registration documents, and process applications for FTWs/DBS/reference requests, plus schedule training and interviews.

Conducted screening, risk assessments, and background checks to support compliance. Developed compliance documentation, prepared regulatory reports, and delivered employee training on compliance policies (e.g., AML, GDPR, HIPAA).

Managed end-to-end project lifecycle activities, including planning, resolving payment issues, administration, and change management to ensure timely service delivery. Supported change initiatives by helping the organization and customers navigate transitions and align with strategic objectives.

Used data management tools to streamline processes and improve efficiency. Entered, updated, and maintained large volumes of data in databases and systems to ensure data integrity and consistency.

Designed, developed, and delivered training programs to enhance employee language skills. Conducted needs assessments using feedback to tailor learning content, and administered employee benefits programs including health insurance, retirement plans, and wellness initiatives.

Conducted telephone surveys to collect post-service feedback and assess customer experiences and satisfaction levels. Produced insights into service quality and client needs for commercial clients listed in the role context.

Completed a Bachelor of Arts in Psychology and Anthropology from 2016 to 2018.

Attended the University of the Witwatersrand from 2013 to 2015; the degree and field are not specified in the provided details.