Tuna Bam

Provide HR leadership and guidance; mentor young professionals on leadership, personal growth, and ethics.

Lead culture and engagement interventions that supported an increase in the employee engagement score to 75%. Designed a leadership development programme and implemented interventions to improve the working environment.

Managed learning and development strategy across seven companies, translating business needs into training plans. Oversaw training budgets, providers, and learning evaluation, and managed skills development compliance.

Facilitated Employee Development Reviews and high-potential development and succession planning programmes. Coordinated employee opinion surveys and managed learning management system reporting.

Supported leadership development, culture surveys, onboarding, employee recognition, and skills development reporting.

Managed customer service operations in Sub-Saharan Africa.

Underwrote insurance policies and assessed risks.

Supervised customer service team and ensured service quality.

Provided customer service and support to clients.

Administered estates and managed related processes.

Contribute HR and leadership expertise through mentoring.

Doctor of Business Administration program in progress, expected completion in 2028.

Postgraduate Diploma in Artificial Intelligence and Blockchain, taught through Eaton Business School, completed in January 2026.

Global Certified Board Director Programme completed in February 2026.

Executive Master of Business Administration in Human Resources Management completed in 2025.

Extended Diploma in Global Business Management completed in 2024, SAQA evaluated against NQF Level 8.

Diversity, Equity and Inclusion Certificate completed in 2021.

Change Management Certification completed in 2021.

Coaching for Development certificate completed in 2020.

National Diploma in Occupational Training and Development completed in 2017.