Nnamdi Nwoko

I am a dynamic, results-driven customer care specialist with proven experience delivering exceptional client experiences across industries. I combine empathy, active listening and strategic problem-solving to resolve complex issues and build lasting customer trust.

I have hands-on experience managing CRM records, social media engagement, lead generation and remote administrative support, and I have driven measurable improvements in client satisfaction through timely follow-ups and clear escalation procedures.

I balance professionalism with approachability in fast-paced environments, and I am committed to strengthening customer loyalty and operational efficiency through cross-functional collaboration and continuous improvement.