NKECHINYERE JOY CHIMA

I am a friendly, reliable hospitality professional with practical experience in customer-facing roles, sales environments and facility supervision. I adapt quickly in busy hospitality settings and prioritize making guests feel welcomed and valued.

I have provided consistent, courteous customer support at Ebocab, handling enquiries, resolving service issues, and assisting users with app navigation and bookings. In retail roles I supported customers in product selection, processed transactions accurately, and kept store operations organized.

As a cleaning supervisor at Finnobec International Company Ltd, I supervised daily cleaning activities, trained staff to maintain hygiene and safety standards, and conducted routine checks to ensure areas were presentable. I am known for maintaining high standards of cleanliness and supporting team members.

I bring strong time management, teamwork, and complaint-handling skills, with experience in front-of-house support, cash handling, and basic POS. I aim to contribute dependable service and a strong work ethic to a hospitality or customer-focused team.