I am currently taking an online course on Udemy to learn about Full Stack Web Development.
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Looking for a job
Scarlett Osborne
@scarlettosborne
Friendly front-of-house professional delivering excellent customer service in busy hospitality settings.
United KingdomWhat I'm looking for
I am a dedicated front-of-house team member with almost three years' experience serving hotel restaurant guests, ensuring buffet areas are well stocked, tables are clean, and guests' needs are met promptly and courteously.
Previously, I worked as a cleaner in a commercial building where I developed strong time-management, teamwork, and reliability while completing tasks under tight time constraints.
I bring positive energy, allergy-awareness training, strong communication, and practical Microsoft Office skills; I thrive in fast-paced environments and take pride in leaving guests satisfied.
Experience
Work history, roles, and key accomplishments
PI
Current
Front of House Team Member
Premier Inn
Mar 2023 - Present (3 years)
Provide breakfast service to hotel guests including greeting, restocking buffet items, maintaining cleanliness, and assisting guest requests; improved guest satisfaction through consistent service during high-volume periods.
EQ
Cleaner
Equity
Dec 2021 - Jan 2023 (1 year 1 month)
Performed office cleaning duties including vacuuming, bin emptying, restroom cleaning, and securing the building; met tight 2.5-hour turnaround targets and collaborated with a small team.
Education
Degrees, certifications, and relevant coursework
PS
Poole High School
Level 3 (A Level equivalent) in ICT, Information and Communication Technology
2020 - 2022
Grade: Merit
Completed a Level 3 course in ICT and achieved a Merit, gaining practical skills in Microsoft Office and data protection.
PS
Poole High School
GCSEs, General Secondary Education
2018 - 2020
Completed 6 GCSEs including Maths, English Language, Science, History, Religious Studies and BTEC ICT in 2020.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United KingdomAuthorized to work in
Job categories
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