Open to opportunities

Njambi Methu

@njambimethu

I support customers and teams through responsive communication, scheduling, records management, and administrative coordination.

Kenya

Message

What I'm looking for

I'm seeking an opportunity to contribute to a dynamic customer support team, providing customer service, communication, scheduling, and administrative support while continuing to develop professionally.

I've supported customers and daily office operations at Annefa Limited and Menelik Hospital, handling inquiries with professionalism and timely communication.

At Annefa Limited, I provided front-desk support, managed incoming calls and customer emails, coordinated client meetings, resolved information requests, and maintained accurate administrative records.

At Menelik Hospital, I responded to patient and customer inquiries, scheduled appointments, organized records, and completed data-entry documentation to support efficient operations.

I'm comfortable working remotely with Google Workspace, Microsoft Office, Zoom, Google Meet, Slack, Trello, and Notion. I bring strong written communication, confidentiality, organization, and a customer-focused approach to every interaction.

Experience

Work history, roles, and key accomplishments

Customer Service Assistant

Annefa Limited

Provided professional front-desk customer support and visitor assistance. Managed incoming telephone calls, responded to customer emails, and coordinated meetings between clients and company representatives.