Open to opportunities

David West

@davidwest

Message

I provide reliable remote administrative support that improves customer service and daily operations.

Kenya

Message

What I'm looking for

I'm looking for a remote role where I can support daily operations, manage administrative priorities, deliver responsive customer service, and help clients or teams stay organized and productive.

I've provided remote administrative and operational support to freelance clients since 2020, contributing to a 40% increase in customer success rates.

I manage inboxes, calendars, appointments, customer inquiries, digital records, research, reports, and meeting follow-ups. I also create and format documents, spreadsheets, and presentations while keeping confidential information secure.

I'm comfortable working independently across Microsoft Office, Google Workspace, cloud storage, Zoom, Google Meet, and basic CRM systems to keep remote teams organized and responsive.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelance

Jan 2020 - Present (6 years 7 months)

Provided remote administrative and operational support to clients, increasing customer success rate by 40%. Managed emails, scheduling, data entry, research, and document preparation.