I'm looking for a customer-facing role in Customer Success, Account Management, or Customer Experience where I can build strong client relationships, drive adoption and retention, solve problems, and contribute to business growth. I value collaborative, customer-focused organizations that encourage ownership, continuous learning, and long-term career development.
Niveditha Rajhashekar
@niveditharajhashekar
Sales & Account Management professional with 12+ years in B2B, B2C, and healthcare technology, driving growth and lasting client relationships.
What I'm looking for
I've spent 12+ years in sales and client-facing roles across healthcare technology, B2B, and high-value B2C environments. Over the years, I've realized that what I enjoy most isn't just winning new business but it's building lasting customer relationships, helping customers succeed, and delivering value throughout their journey.
At Fortius Infra, I led end-to-end sales for premium residential projects, managing the complete customer lifecycle from lead generation to post-sales support. I consistently exceeded sales targets, delivered approximately ₹100 crore in annual sales, achieved record quarterly sales of ₹60 crore in Q1 FY24, and closed one of the company's highest-value transactions worth ₹15 crore. I also led a team of five, built relationships with 100+ channel partners, and collaborated with legal, finance, design, and project teams to deliver exceptional customer experiences. At HBox.ai, I supported business development and customer onboarding, created customer education resources to improve product adoption, and worked cross-functionally with product, marketing, and customer success teams to enhance customer engagement and streamline processes.
I hold an MCA from VIT University and an Executive Program in Sales & Marketing from IIM Calcutta.
I'm now seeking opportunities in Customer Success, Account Management, or Client Support, where I can leverage my relationship-building skills, consultative approach, CRM experience, and customer-first mindset to help customers achieve meaningful business outcomes.
Experience
Work history, roles, and key accomplishments
Inside Sales Specialist
HBox.ai
Nov 2024 - Oct 2025 (11 months)
Inside Sales Specialist for a U.S. healthcare SaaS company.
Generated and qualified opportunities.
Conducted discovery calls.
Supported customer onboarding.
Created customer education resources to improve product adoption.
Collaborated with Product, Marketing, and Customer Success teams.
Used Monday.com, Apollo.io, LinkedIn Sales Navigator, and Definitive Healthcare.
General Manager - Sales
Fortius Infra
Sep 2014 - Apr 2024 (9 years 7 months)
Led end-to-end sales for premium residential projects, managing the full customer lifecycle from lead generation to post-sales support. Led a team of five sales and CRM professionals, delivered ₹100 crore in annual sales, achieved record quarterly sales of ₹60 crore, closed a ₹15 crore deal, built 100+ channel partnerships, and collaborated with cross-functional teams to ensure customer success.
Education
Degrees, certifications, and relevant coursework
VIT University
Masters in Computer Applications, Computer Science
2008 - 2011
Grade: 8.4
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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