At ZEAPL.ai, I manage the customer lifecycle for enterprise accounts, including implementations, AI solution deployment, API integrations, adoption, renewals, and expansion. I’ve delivered 30+ enterprise implementations and 30+ UAT engagements with 100% on-time production deployment, while maintaining an average NPS of 9/10.
At Innovatiview India Ltd, I redesigned the onboarding lifecycle to reduce Time-to-Value by 35%. I also collaborated with Sales and Product teams on account growth strategies that drove 25% Net New ARR growth.
Earlier, at CollegeDekho.com, I built relationships with 100+ corporate partners and expanded the employer network by 40%. At BYJU’S (Think & Learn Pvt Ltd), I achieved 300% of my monthly sales target in my first month and maintained 90%+ CSAT.
