Nisha VARGHESE

I’m a result-driven Subject Matter Expert with 7.5 years of experience specializing in Product management and data analysis. I’m known for identifying root causes and implementing scalable, long-term solutions that improve operational efficiency.

I’ve built impact in e-commerce across Catalog Management, Operations Management, Process Excellence, and Product Operations. Recognized with multiple organizational awards—including Extra Mile Award, First Among Equals Award, Customer Delight Award, and 100% Peculiar Award—I focus on process innovation with measurable business outcomes.

In my current SME role for Stranded Inventory Reduction, I drive initiatives to improve inventory flow by identifying suppression drivers, implementing process improvements, enabling automation, and collaborating with cross-functional stakeholders. I’ve owned end-to-end launch and scale-up work, including workflow design, SOP development, database creation, and KPI/WBR framework establishment, while also addressing upstream defect elimination to reduce program inflow.

Previously, as Catalog Lead and Catalog Specialist, I led process optimization through data-driven analysis—refining SQL queries to reduce inaccuracies, creating SOPs to clear stagnant queues, and partnering with automation teams for safer deployment. I also strengthen teams through knowledge transfer and training, supporting onboarding and continuous improvement through root-cause analysis, governance, and KPI reporting.