sushmita pujari
@sushmitapujari
I deliver AI-driven process automation and cost optimization across e-commerce retail operations.
IndiaWhat I'm looking for
At Amazon, I've spent 10 years improving EU retail, catalogue, and inbound operations through business analysis, program delivery, and operational leadership. I led AI/LLM automation across 12 high-volume product-data and inventory workflows, delivering 26.8 FTE-equivalent annualized headcount reduction.
I've driven $2.1M+ in inventory space cost avoidance, reduced resolution turnaround time from 16.3 days to 6.5 days, and redesigned case handling to cut average handling time by about 37 minutes per case. I translate ambiguous operational problems into BRDs, user stories, UAT plans, measurable rollout outcomes, and leadership-ready KPI reporting.
I also manage 15+ associates, build SOPs and training frameworks, lead Agile sprint delivery, and use Power BI, advanced Excel, and SQL to quantify ROI and operational gaps.
Experience
Work history, roles, and key accomplishments
Led AI/LLM automation across 12 workflows, achieving 26.8 FTE headcount reduction and $2.1M+ inventory cost avoidance. Managed 15+ associates, authored BRDs, and drove UAT and Agile delivery.
Education
Degrees, certifications, and relevant coursework
Alva's Institute of Engineering & Technology
Bachelor of Engineering, Information Science
2012 - 2016
Grade: 75%
Bachelor of Engineering in Information Science from Alva's Institute of Engineering & Technology, affiliated with Visvesvaraya Technological University, with 75% aggregate.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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