Nina Surtees

As a Customer Sales Representative at Vodafone, I achieved profitability targets through upselling and cross-selling. I enhanced customer experiences with outstanding service, produced competitive price quotes, and resolved customer issues efficiently, contributing to high customer satisfaction.

In my role as a Barista & Café Assistant at Chipmunks, I provided attentive customer service, maintained hygiene standards, processed payments, and assisted in food preparation, ensuring a welcoming environment and efficient service.

As a Barista at Good Morning Sunshine, I greeted and served customers, managed peak hours effectively, and maintained high hygiene standards. I built strong customer relationships and ensured prompt service, contributing to a positive café atmosphere.

Completed a Bachelor of Science in Psychology, focusing on understanding human behavior and mental processes.

Achieved NCEA Level 3, demonstrating proficiency in various subjects and readiness for tertiary education.