Open to opportunities

Elizabeth J

@elizabethj

Message

Customer-focused retail and administrative professional skilled in data entry and client service.

New Zealand

Message

What I'm looking for

I seek an office role where I can apply strong data-entry, administrative and customer-service skills, contribute to process improvements, and grow professionally.

I am a highly organised, customer-focused professional with over five years' experience in fast-paced retail and customer service roles. I consistently deliver accurate data entry and strong time-management while using POS and Microsoft Office systems.

Across roles as a retail sales assistant and passenger operator/train manager, I supported smooth daily operations, handled cash and databases, and earned recognition for excellent customer service. I collaborate well with colleagues to improve processes and reduce operational issues.

I am eager to transfer my administrative, data-management and customer-relations skills into an office role where I can contribute to efficient operations and positive client experiences.

Experience

Work history, roles, and key accomplishments

Current

Retail Sales Assistant

Current

Spotlight Wellington

May 2022 - Present (3 years 4 months)

Manage daily shop-floor operations and POS/data entry, improving workflow and maintaining accurate stock records; recognised for excellent customer service and support with account setup and online orders.

Customer Service POS Microsoft Office Inventory Management Data Entry Time Management Product Knowledge

Retail Sales Assistant

Babcity Wellington

Mar 2021 - Sep 2022 (1 year 6 months)

Delivered high-level customer experience and maintained 100% accurate customer, order and stock records across multiple platforms while handling high enquiry volumes and ongoing product training.

Customer Service Data Entry Order Management POS Microsoft Office Multichannel Support Product Training Communication

Passenger Operator / Train Manager

Transdev Wellington

Jan 2017 - Jan 2021 (4 years)

Managed daily operations, accurate timekeeping and cash transactions, and contributed to process improvements that increased efficiency and reduced workplace injuries.

Cash Handling Data Entry Operations Management Teamwork Customer Relations Process Improvement

Education

Degrees, certifications, and relevant coursework

Wellington Institute of Technology

Bachelor of Applied Management, Accounting

Completed a Bachelor of Applied Management with a major in Accounting at Wellington Institute of Technology, focusing on practical management and accounting principles.