Open to opportunities

Ruby Denny

@rubydenny

Message

Communications graduate skilled in content, client-facing coordination, and campaign delivery.

New Zealand

Message

What I'm looking for

I seek an entry-level communications or marketing role where I can apply content creation, client-facing coordination, and campaign delivery skills while learning and growing in a collaborative team.

I am a Bachelor of Arts (Communications) graduate with hands-on experience across communications, customer service, and operational support. I deliver clear written and verbal messaging, social-first content ideas, and research-driven communication projects, and I am comfortable managing competing priorities in fast-paced environments.

I have worked directly with clients to clarify objectives and produced behaviour-change media, supported time-sensitive operational workflows, and represented brands at events. Dependable and quick to learn, I bring strong organisation, attention to detail, and a collaborative mindset focused on accurate, well-considered work.

Experience

Work history, roles, and key accomplishments

Warehouse Worker / Stocker

Babu

Nov 2024 - Dec 2024 (1 month)

Organised and maintained product and stock environments to high accuracy standards while meeting deadlines and efficiency targets during seasonal operations.

Inventory Management Attention To Detail Time Management Workplace Safety

Brand Ambassador

The Flatpack Co.

Jul 2023 - Nov 2023 (4 months)

Represented the brand at pop-ups and events, engaging customers and adapting messaging in real time to improve on-site engagement and conversions.

Customer Engagement Live Event Representation Sales Support Interpersonal Skills

Customer Service Representative

Urgent Couriers

Jan 2021 - Feb 2022 (1 year 1 month)

Managed end-to-end same-day courier bookings, wrote brand-appropriate customer communications, de-escalated sensitive enquiries, and flagged recurring issues to improve processes.

Customer Support Scheduling Written Communication Customer Escalation Process Improvement

Communications Assistant

University of Otago

Developed a 1-minute behaviour-change advertisement to drive staff uptake of the Parkable app, aligning creative execution with audience needs and client objectives.

Client Communication Audience Research Adobe Creative Suite Canva Project Coordination