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Nina Suresh Nair

@ninasureshnair

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Strategic designer and consultant driving service innovation, research, and stakeholder impact.

United Kingdom

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What I'm looking for

I am seeking roles that leverage strategic design and research to drive measurable business impact, collaborative culture, and opportunities to influence senior stakeholders.

I am a strategic consultant and designer with over 10 years' experience delivering service design, research, and innovation across global markets. I blend design thinking, futures thinking, and user-centred approaches to align long-term business goals with actionable service and product outcomes.

My work spans enterprise strategy, mixed-methods research, and knowledge-led storytelling, with proven results including improved client engagement, increased proposal approvals, and measurable operational efficiencies. I have led cross-functional teams and presented to senior stakeholders, including C-suite audiences.

I hold an MSc in Design Innovation (Distinction) from Loughborough University and have led initiatives that produced tangible business impact: streamlining knowledge management, boosting web and social engagement, and supporting product and training roadmaps for global clients.

I am pragmatic and outcome-focused, experienced with tools such as Miro, Figma, Adobe Creative Suite and Excel, and I prioritize collaborative workshop facilitation, clear strategic communication, and evidence-based decision-making to drive adoption and long-term value.

Experience

Work history, roles, and key accomplishments

Current

Strategic Designer

Current

Behave London

Apr 2024 - Present (1 year 11 months)

Led strategic design and communication solutions, developing service offerings and market insights that improved client engagement by 25% and increased successful project approvals by 30%. Facilitated workshops (including Google London) and implemented mixed-methods research to drive innovation and client satisfaction.

Service Design Workshop Facilitation Proposal Writing Miro Figma UX Research

Graduate Researcher

IBM

Nov 2023 - Apr 2024 (5 months)

Mapped and visualised educational pathways on the IBM Skills Build platform and led qualitative research and trend analysis to align training programmes with workforce development goals.

Qualitative Research Trend Analysis Learning Pathways Data Visualization Stakeholder Engagement UX Research Presentation

Consultant – Strategic Design Lead

Enzen Global Solutions

Mar 2018 - Dec 2022 (4 years 9 months)

Led narrative and insight initiatives, creating 2,500+ project case studies that expanded the knowledge base 50%, streamlined processes to reduce research time by 45%, and increased proposal acceptance by 33%.

Knowledge Management Qualitative Research Stakeholder Management Content Strategy Project Management

Design Manager – Creative Strategist

Zoom Digital Studio & Video

Jun 2016 - Feb 2018 (1 year 8 months)

Managed creative direction and delivery across 350+ design projects, improving engagement by 40% and reducing turnaround times by 25% through workflow optimisation and team leadership.

Creative Direction Graphic Design Team Leadership Brand Design Copywriting Adobe Creative Suite Process Improvement

Teacher – Information Technology

Diamond Rays EM School

Jun 2013 - Apr 2016 (2 years 10 months)

Designed and delivered IT and language curricula for ages 5–14, increasing technology proficiency and academic performance by 30% and student engagement by 50% through interactive, technology-based teaching.

Curriculum Design Lesson planning Classroom Management Educational Tools

Education

Degrees, certifications, and relevant coursework

Loughborough University

Master of Science, Design Innovation

2023 - 2024

Grade: Distinction

Activities and societies: Dissertation on Speculative Futures in Strategic Business Design; finalist in Collaborate Sprint 2023, winner of AI Forge Hackathon, semi-finalist in 2024 London Mayor’s Entrepreneurship Competition.

Completed an MSc in Design Innovation with Distinction, awarded the Loughborough University Excellence Scholarship and Personal Best Award 2023.

Amity University

Bachelor (Honours), Journalism and Mass Communication

2019 - 2022

Activities and societies: Undergraduate thesis: Digital Media – The Advent of New Age Advertising (Grade: A+); Dean's List (Top 5% of class).

Completed a Bachelor (Hons) in Journalism and Mass Communication with top academic standing, listed on the Dean's List.

Amrita University

Bachelor of Technology, Computer Science and Engineering

2009 - 2013

Activities and societies: Graduation project: IoT-based pulmonary respiration monitors for geriatric and cancer patients; completed 144 of 174 credits.

Pursued a B. Tech (Hons) in Computer Science and Engineering, completing the majority of required credits and a capstone project on IoT-based pulmonary respiration monitors.