Open to opportunities

Ishwarya Suresh

@ishwaryasuresh

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Versatile UX Designer focused on user-centered digital solutions.

United Kingdom

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What I'm looking for

I am looking for a role that values user-centered design, encourages collaboration, and offers opportunities for professional growth.

I am a versatile and user-focused UX Designer and Service Designer with proven expertise in designing intuitive, accessible, and impactful digital solutions. My experience spans across diverse industries, including education, healthcare, and technology, where I have successfully led UX strategy and conducted user research to deliver actionable insights that shape products.

Throughout my career, I have collaborated with cross-functional teams to integrate user insights into product development, ensuring that solutions meet both user needs and business objectives. I am adept in tools like Figma and Miro, and I am committed to improving outcomes for global users through accessibility-first design principles.

Experience

Work history, roles, and key accomplishments

Current

User Researcher

Current

Ministry of Housing, Communities and Local Government

Jul 2024 - Present (11 months)

Led the UX strategy for government grants services, enhancing usability and accessibility. Conducted user research and delivered insights to stakeholders, influencing product strategy. Collaborated with cross-functional teams to integrate user insights into product development.

UX Strategy User Research Usability Testing Stakeholder Engagement Cross Functional Collaboration Data Analysis User Centered Design Presentation Skills

Freelance UX Consultant

Self Employed

Sep 2023 - Jul 2024 (10 months)

Led UX research and design for a healthcare startup's mobile app, enhancing user engagement. Conducted end-to-end design activities and collaborated with clients across sectors to develop user interfaces that align with user feedback.

UX Design User Research Prototyping Figma Miro Usability Testing Client Communication User Engagement

UX Designer / Researcher

Novacroft

Sep 2023 - Sep 2023 (0 months)

Led the TfL Care Leaver Oyster Card campaign, focusing on accessibility. Executed user research and developed prototypes, ensuring design solutions met user needs and business objectives.

User Research Prototyping Usability Testing InVision

User Research Intern

Nebula Labs

Feb 2023 - May 2023 (3 months)

Led research to enhance the quality of life for people with dementia, contributing to a digital app's development. Conducted interviews and workshops, translating insights into actionable design strategies.

User Research Prototyping User Feedback Collaboration Sensory Workshops

UX/UI Design Intern

AnywhereWorks/FULLCreative

Feb 2021 - Mar 2021 (1 month)

Redesigned the user interface for the AnywhereWorks platform, improving usability and engagement. Conducted user research and developed prototypes, enhancing customer support interactions.

UI Design User Research Prototyping Figma Sketch Usability Testing Cross Functional Collaboration Design Systems

Education

Degrees, certifications, and relevant coursework

Newcastle University

Master of Science, Human Computer Interaction

2021 - 2022

Activities and societies: Contributed to academic research acknowledged in publications, including a paper accepted at the ACM CHI 2024 Conference.

Specialised in Interaction Design and UX Research Methods, Physical prototyping and Technologies. Collaborated with PhD researcher under the supervision of Co-Director of Open Lab. Conducted co-design sessions with office professionals to develop a digital intervention using ambient technology to enhance indoor air quality and promote well-being.

Anna University

Bachelor of Architecture, Architecture

2015 - 2020

Focused on design principles, sustainable urban design, and the creation of scalable systems. Developed a strong foundation in design thinking and problem-solving.