Nimimene Chinda
@nimimenechinda
Dedicated administrative assistant with strong customer service skills.
What I'm looking for
I am an experienced administrative assistant currently working at Positive Individual Proactive Support, where I provide comprehensive support to my team. My role involves greeting visitors, managing schedules, and maintaining records, all while ensuring a professional and welcoming environment. I take pride in my ability to collaborate effectively with colleagues and contribute positively to the workplace.
Previously, I worked as a Customer Service Representative at Tees Esk and Wear Valley NHS Foundation, where I honed my communication skills by addressing customer inquiries through various channels. My experience in handling high volumes of calls and resolving complaints has equipped me with the ability to maintain a calm and professional demeanor under pressure. I am passionate about delivering excellent service and continuously seek opportunities to improve my skills and contribute to my team's success.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Positive Individual Proactive Support
Jul 2023 - Present (1 year 11 months)
Provided comprehensive administrative support, managing general office duties, scheduling meetings, and booking travel/accommodation. Maintained manual and computerized records, ensured efficient reception operations, and adhered to security procedures.
Customer Service Representative
Tees Esk and Wear Valey NHS Foundation
Sep 2022 - Jun 2023 (9 months)
Managed high-volume customer inquiries via phone, email, and webchat, effectively resolving complaints and processing orders. Delivered detailed information about company products and services while maintaining professional communication standards.
Education
Degrees, certifications, and relevant coursework
Rivers State University of Science and Technology
B.Sc. Business Education, Business Education (Accounting Option)
Studied Business Education with a specialization in Accounting. Gained foundational knowledge in business principles and accounting practices.
Immanuel International Secondary School
GCSE, General Studies
Grade: English – A1, Mathematics – B3
Completed secondary education with a focus on core subjects. Achieved strong grades in English and Mathematics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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