Nikkie Camparecio

I’m a driven, resourceful virtual assistant with 15+ years of experience assisting high-achieving executives and keeping workstreams running with well-organized precision. I’m known for handling high-volume workloads in rapidly changing environments while staying focused on quality and accuracy.

In my most recent role, I monitored homeowner payment accounts and outstanding balances, contacted homeowners for overdue payments via phone, email, and text, and negotiated payment arrangements. I also processed and recorded payments through various channels, maintained accurate collection notes and account histories, and assisted with payment portal registration and payment-related inquiries.

I bring strong customer service and follow-up skills, responding to questions about balances, payment options, and account status, clearly explaining company policies and procedures, and escalating complex issues to management when needed. I also coordinate with title companies, lenders, and other third parties, send payment reminders and collection notices, and maintain professional communication records and activity logs.

Beyond collections and customer support, I’ve supervised logistics, worked as a Sales Development Representative, provided patient care support, served as a Monitoring and Evaluation Officer, and delivered technical support as a Technical Support Representative. I’m proactive, hardworking, and committed to continuous operational improvement—building better processes and collaborating effectively to meet goals.