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melanie tubio

@melanietubio

Virtual assistant and administrative support professional who recorded customer payments and contributed to 95% satisfaction.

Philippines

Message

I handled customer inquiries by phone, email, and in person, and recorded customer payments and monthly installment collections in company systems. My customer service contributed to a 95% satisfaction rating.

As an Administrative / Operations Clerk, I supported daily office operations and organized digital and physical records. I also assisted with document management and monitored office supplies.

Experience

Work history, roles, and key accomplishments

Administrative / Operations Clerk

Previous Professional Experience

Managed daily administrative and office operations to support smooth workflow. Organized and maintained digital and physical files and records, and assisted with document management.

Administrative Support Office Operations File Management Document Management Organization Time Management

Customer Service

Previous Professional Experience

Handled customer inquiries through phone, email, and in-person communication, providing timely and professional assistance. Received and entered customer payments and monthly installment collections into the company system, ensuring accurate records.

Customer Service Data Entry Payment Processing Records Management Communication Skills Problem Solving