Louise Harvey TalledoLT
Open to opportunities

Louise Harvey Talledo

@louiseharveytalledo

Detail-oriented virtual assistant with extensive customer support experience.

Philippines
Message

What I'm looking for

I am looking for a role that values communication and offers opportunities for growth.

I am a dedicated virtual assistant with nearly four years of experience in customer support across various BPO companies. My journey began as a Technical Support Representative, where I honed my skills in handling customer inquiries and resolving issues efficiently. I pride myself on my ability to communicate effectively and provide exceptional service, ensuring that clients feel valued and supported.

Throughout my career, I have taken on roles such as Chat Support Representative and Freelance Virtual Assistant, where I managed tasks ranging from email ticket handling to chat support. My experience has equipped me with the ability to manage multiple responsibilities while maintaining a high level of accuracy and attention to detail. I am passionate about helping businesses operate smoothly and effectively.

Experience

Work history, roles, and key accomplishments

SI

Virtual Assistant

Side Inc.

Dec 2024 - Present (7 months)

Provided detailed and reliable assistance to players from the Philippines by handling email tickets. Addressed concerns related to accounts and in-game issues.

5P

Chat Support Representative

5ca Philippines

Jun 2024 - Present (1 year 1 month)

Managed customer inquiries via chat, addressing concerns about accounts, billing, sales, and in-game issues. Ensured efficient and effective resolution of customer problems.

TF

Virtual Assistant

Tona Law Firm

Feb 2022 - Present (3 years 5 months)

Organized and arranged PDF files for clients, ensuring proper documentation and accessibility. Performed data entry from PDF files, maintaining accurate records.

LC

HR Assistant

Libra Group of Companies

May 2019 - Present (6 years 2 months)

Conducted interviews with job candidates and managed government requirements for newly hired employees. Supported HR operations and ensured compliance with regulations.

AS

Pharmacy Technician

ACS Pro Global Solutions

Jul 2018 - Present (7 years)

Handled inbound calls and processed orders for nurses in New York, USA, for their patients. Performed data entries and managed medicine inventory for a hospital.

Education

Degrees, certifications, and relevant coursework

CA

Colegio De San Gabriel Arcangel

Bachelor of Science, Pharmacy

Completed a Bachelor of Science in Pharmacy. This program provided a comprehensive understanding of pharmaceutical sciences and practices.

CA

Colegio De San Gabriel Arcangel

Secondary Education, General Studies

Completed secondary education, building foundational knowledge across various subjects.

LS

Legarda Elementary School

Primary Education, General Studies

Completed primary education, developing fundamental literacy and numeracy skills.

Tech stack

Software and tools used professionally

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Louise Harvey Talledo - Virtual Assistant - Side Inc. | Himalayas