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Nikita SalveNS
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Nikita Salve

@nikitasalve

Release Manager with 5+ years in ITIL, Azure DevOps, ServiceNow & CI/CD, delivering enterprise releases and driving process excellence.

India
Message

What I'm looking for

I'm looking to lead ITIL-aligned releases, change governance, and cross-functional delivery in Agile environments, with opportunities to improve deployment reliability, compliance, and service stability.

I am a Release Manager with 5+ years of experience in enterprise software delivery, Release & Change Management, and IT Service Management. At Infosys, I lead end-to-end release planning and execution for a global Oil & Gas client, managing CAB governance, ServiceNow change management, Azure DevOps CI/CD pipelines, deployment readiness, risk assessment, and stakeholder coordination across UK/Europe and India. Previously, I worked as an SAP Master Data Governance (MDG) Functional Consultant, specializing in requirements gathering, process analysis, and Agile delivery.

I am passionate about improving software delivery through automation, process optimization, and collaboration. I enjoy working with cross-functional teams to deliver reliable, high-quality releases while minimizing deployment risks. I hold ITIL v4 Foundation and IRCA ISO 27001:2022 Lead Auditor certifications and am continuously expanding my knowledge in DevOps, cloud technologies, and release automation. I am seeking Release Manager, Change Manager, Service Transition Manager, or Release & Deployment Manager opportunities where I can contribute to building scalable and efficient delivery processes.

Experience

Work history, roles, and key accomplishments

IN
Current

Senior Associate Consultant

May 2024 - Present (2 years 3 months)

Sole Release Manager for a Global Oil & Gas Client, governing end-to-end release lifecycle across UK/Europe and India with zero rollbacks and 100% SLA adherence. Managed 40-50 change requests per quarter via ServiceNow CAB and acted as release gatekeeper for Azure DevOps CI/CD pipelines.

Hexaware Technologies logoHT

Associate Software Engineer

Hexaware Technologies

Dec 2018 - Jun 2022 (3 years 6 months)

Served as Functional Lead for SAP Master Data Governance, gathering business requirements and designing solutions aligned with data governance best practices. Facilitated requirement workshops, developed BRD/FRD documentation, and collaborated in Agile sprints for timely project delivery.

Education

Degrees, certifications, and relevant coursework

Symbiosis International University logoSU

Symbiosis International University

Master of Business Administration, Systems

2022 - 2024

Activities and societies: Received Best Student Award (Extra Curricular) during MBA.

MBA with a specialization in Systems, focusing on aligning business strategy with technology, including ERP systems, digital transformation, and process optimization.

Savitribai Phule Pune University logoSU

Savitribai Phule Pune University

Bachelor of Engineering, Electronics and Telecommunication

2014 - 2018

Bachelor of Engineering in Electronics and Telecommunication, developing strong analytical, system design, and problem-solving skills applicable to IT system integration.

Tech stack

Software and tools used professionally

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