At Hypernex Technologies LLC, I built a staffing operations team and operating framework from scratch, creating workflows, daily processes, performance standards, and reporting structures.
I manage task planning, productivity monitoring, performance reviews, coaching, recruitment support, onboarding, and training. I use Google Sheets and Microsoft Excel trackers to monitor activity, calls, productivity, KPIs, and operational performance.
Previously at Hidani Tech, I supervised a seven-member team, conducted quality audits, optimized outreach workflows, and generated and qualified 1,000+ leads through LinkedIn and online platforms.

