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Niharika Singh

@niharikasingh2

Post-Repo Operations Specialist at Omni Edge Marketing, processing recovery cases across RDN, ClearData, RCM, and WebTracker.

India

Message

At Omni Edge Marketing, I process post-repossession cases across RDN, ClearData, RCM, and WebTracker, verifying vehicle and case details and meeting photo-upload deadlines. I also process agent pay submissions and coordinate with lot staff and repo drivers to resolve documentation and vehicle-handling issues.

At OYO Life, I managed the Go-Live process from property signing to platform launch and handled central and ground operations. I helped achieve 30% growth in occupancy and implemented dashboard analytics for day-to-day operations monitoring.

Experience

Work history, roles, and key accomplishments

Current

Post-Repo Operations Specialist

Current

Omni Edge Marketing

Aug 2025 - Present (1 year 2 months)

Managed end-to-end post-repossession case processing across multiple portals, ensuring timely documentation and compliance with client-specific rules. Coordinated with lot staff and repo drivers to resolve operational issues.

RDN ClearData RCM WebTracker VIN Verification Document Management Slack Client Specific Processing

Deputy Manager – Retail Branch Operations

HDFC Bank Ltd

May 2023 - Mar 2024 (10 months)

Oversaw daily operations of mutual funds, insurance, personal loans, and retail branch, ensuring efficient workflow and customer satisfaction. Managed a team of 5, streamlined cash handling, and reduced errors by 10%.

Retail Banking Team Management Cash Handling Customer Satisfaction Cold Calling Compliance

Senior Business Manager – Growth Execution

Stanza Living

Mar 2022 - Jan 2023 (10 months)

Developed new client relationships using public, private, and paid data streams in office and industrial markets. Maintained accurate tracking of budgeting, sales costs, and operations cash flow.

Business Development Sales Budgeting Cash Flow Management Prospecting Referrals

Zonal Business Manager – Sales, Central & Ground Operations

OYO Life

Jul 2019 - Sep 2020 (1 year 2 months)

Managed full Go-Live process from property signing to platform launch, ensuring time-bound and cost-effective execution. Achieved 30% growth in occupancy and implemented dashboard analytics for operations monitoring.

Operations Management Sales Revenue Management Cost Optimization Dashboarding Food and Beverage

Assistant Manager – Operations & Service

CoLife Advisory Pvt. Ltd

Nov 2016 - May 2019 (2 years 6 months)

Progressed from Community Manager to Operations Manager across sales, operations, and vendor management. Conducted data analysis, managed debit collection MIS, and handled property sales.

Operations Management Vendor Management Data Analysis MIS Property Sales Strategic Planning