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Nida Ali

@nidaali1

I train customer service associates and bring experience in international processes, banking, teaching, and economics.

India
Message

What I'm looking for

I'm looking for a role where I can support customers, train teams, use my communication and leadership skills, and continue growing professionally.

I've worked with TaskUs in an international process and with Teleperformance as a Customer Service Associate, where I also served as a Co-Trainer. I independently trained a batch of 40 associates.

My background also includes an internship at Axis Bank, one year of teaching experience, and volunteer work at the Career Fair at IEHE, Bhopal. I hold an M.A. in Economics and have presented research on the digital economy.

Experience

Work history, roles, and key accomplishments

UN

Teacher

Unknown

Provided one year of teaching experience.

Axis Bank logoAB

Intern

Axis Bank

Worked as an intern at Axis Bank.

CB

Volunteer

Career Fair, IEHE, Bhopal

Volunteered at Career Fair, IEHE, Bhopal.

Teleperformance logoTE

Customer Service Associate

Worked with Teleperformance as CSA.

TaskUs logoTA

International Process Associate

Worked with TaskUs in International Process.

Education

Degrees, certifications, and relevant coursework

IB

IEHE, Bhopal

Bachelor of Commerce, Management

Grade: First Division

Completed B.Com Management (Hons.) with First Division.

Tech stack

Software and tools used professionally

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