Nicole Watts

Increased the client portfolio for Queensland and maintained, increased, and negotiated merchandising space for new and current ranges in client showrooms. Built and maintained client relationships in regional areas, including Brisbane, North West, and South.

Managed multi-retail showrooms and online sales, overseeing wage and roster cost management while consistently achieving sales targets and KPIs. Handled sales reporting, KPI tracking, budget forecasting, and procurement involvement.

Built and maintained relationships with residential and commercial builders, and managed product specification with leading architects and designers. Handled quoting for small to large-scale projects and external supplier negotiations.

Achieved sales targets and KPIs, and set staff budgets and KPIs while training and empowering staff. Managed recruitment, both phone and face-to-face, and built and maintained client relationships.

Achieved sales targets and KPIs, and set staff budgets and KPIs while training and empowering staff. Managed recruitment, both phone and face-to-face, and built and maintained client relationships.

Achieved sales targets and KPIs, and set staff budgets and KPIs while training and empowering staff. Managed recruitment, both phone and face-to-face, and built and maintained client relationships.

Achieved sales targets and KPIs in a sales role, handling retail and commercial quoting. Managed visual merchandising for the showroom and built and maintained relationships with builders, tilers, and retail customers.

Processed orders, invoices, hold orders, and payments using MYOB, and handled quoting and booking logistics. Built and maintained customer relationships and designed layouts for particular jobs.

Managed up to 38 staff, including bar and security crews, and handled weekly banking responsibilities. Managed safes and large sums of cash, and trained new staff.

Managed up to 38 staff, including bar and security crews, and handled weekly banking responsibilities. Managed safes and large sums of cash, and trained new staff.

Responsible for various tasks within a retail environment, including customer service and stock management. Contributed to maintaining a positive shopping experience for customers.

Provided customer service and managed cafe operations, ensuring a pleasant experience for patrons. Assisted with playland supervision and maintained cleanliness standards.

Undertook a Certificate 4 in Small Business Management. This course provided foundational knowledge for managing small businesses.

Completed a Certificate 4 in Interior Decorating. This program focused on principles and practices of interior design and decoration.

Obtained a Certificate 3 in Design Fundamentals. This course covered basic design principles and foundational concepts.

Achieved the High School Certificate. This credential signifies completion of secondary education.