Open to opportunities

Asintha Kurukulasooriyage

@asinthakurukulasoori

Message

Dedicated professional skilled in project management and data analysis.

Australia

Message

What I'm looking for

I seek a dynamic role that fosters innovation, collaboration, and professional growth.

I am a confident and dedicated professional with a strong work ethic and exceptional communication skills. My experience spans project planning, stakeholder management, data analysis, and financial management. I thrive on reviewing business processes to identify opportunities for improvement and propose innovative solutions that elevate overall business standards.

Currently, I work as a Client Account Specialist at BT Financial, where I manage customer transactions and ensure compliance with settlement obligations. My previous roles have equipped me with the ability to handle complex analytical tasks and improve business workflows, even under challenging conditions. I am passionate about driving innovation and being a catalyst for positive change in the business world.

Experience

Work history, roles, and key accomplishments

Current

Client Account Specialist

Current

BT Financial - Westpac group

Jul 2023 - Present (1 year 11 months)

Manage customer transactions within Panorama and Asgard Workflow, ensuring compliance with settlement obligations. Produce reports using MS Excel, Access, and SAP, while proactively identifying issues to improve process efficiency and maintaining relationships with external vendors.

Data Analysis MS Excel SAP Compliance Reporting Process Improvement Stakeholder Management Workflow Management Problem Solving

Customer Service and Sales Consultant

Telstra

Sep 2023 - Nov 2023 (2 months)

Deliver high-quality customer service while achieving sales and performance targets. Manage systems using Salesforce and educate customers about the latest products and services.

Customer Service Sales Salesforce Performance Targeting Product Knowledge Communication Teamwork Problem Solving Time Management Relationship Building

Project Coordinator

MAS Holdings

Mar 2022 - Jul 2023 (1 year 4 months)

Coordinate seasonal material presentations, facilitate communication between business and technical areas, and manage the sample development process. Ensure timely completion of projects and maintain documentation across departments.

Project Coordination Communication Documentation Trend Analysis Supplier Management Time Management Team Collaboration Process Improvement

Customer Service Assistant

Ampol Australia

Nov 2019 - Oct 2021 (1 year 11 months)

Managed daily store activities and operations, ensuring security and safety while delivering exceptional customer service. Handled cash and performed end-of-day back-office tasks.

Customer Service Security Operations Management Teamwork Problem Solving Communication Time Management Sales

Process Improvement Assistant

Kandy Showcase Pvt Ltd

Sep 2017 - Apr 2019 (1 year 7 months)

Identified inefficiencies in production processes and implemented data-driven improvements. Engaged with stakeholders and prepared reports to support decision-making.

Process Improvement Data Analysis Stakeholder Engagement Reporting Problem Solving Communication Forecasting Team Collaboration Project Management

Education

Degrees, certifications, and relevant coursework

Edith Cowan University

Master of Management, Management

2019 - 2021

Completed a Master of Management with a focus on project management, data analysis, and business process improvement. Developed skills in stakeholder management and financial management, preparing for roles in business analysis and leadership.

University of West of Scotland

BA (Hons) International, Business and Finance

2016 - 2018

Achieved a Bachelor of Arts with Honours in Business and Finance, focusing on financial management, business analysis, and project coordination. Gained practical experience in developing business processes and managing projects.