Open to opportunities

Catherine Catherine

@catherinecatherine

Message

Customer-centric professional with expertise in compliance and risk assessment.

Australia

Message

What I'm looking for

I am looking for a role that values customer-centric approaches and offers opportunities for growth.

I am a goal-oriented and analytical professional with a diverse background in marketing and account management. My experience spans various industries, including B2B markets in finance, manufacturing, and retail. I excel in relationship management and have a proven track record of executing high-level territory plans that drive business growth.

Currently, I serve as a Compliance Officer at Woolworths Group, where I develop and manage compliance and risk strategies. My previous roles at Veeam Software and Lenovo have honed my skills in sales and customer satisfaction, consistently achieving and exceeding KPIs. I am passionate about bringing a customer-centric approach to my work, ensuring business integrity and operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Compliance Officer

Current

Woolworths Group

Aug 2024 - Present (10 months)

Developed and managed compliance and risk strategies for Woolworths' retail operations. Identified, assessed, and mitigated risks associated with retail activities.

Compliance Management Risk Assessment Regulatory Compliance Documentation Retail Operations

Team Member & Assistant Department Manager (Relief)

Woolworths Group

Oct 2023 - Aug 2024 (10 months)

Ensured accurate and lawful payroll processing, maintaining compliance with regulations. Managed team rosters to optimize workflow and operational efficiency.

Payroll Processing Regulatory Compliance Team Management Workflow Optimization Inventory Management

Inside Account Manager

Veeam Software Sdn Bhd

Apr 2022 - Jun 2023 (1 year 2 months)

Generated sales by aligning product strategy with customer requirements and driving business opportunities. Collaborated with engineers and resellers to design tailored solutions and ensure customer satisfaction.

Product Strategy Customer Relationship Management Solution Design Quota Achievement

Inside Sales Representative

Lenovo Sdn Bhd

Nov 2019 - Apr 2022 (2 years 5 months)

Provided direct support to internal field sales, distributors, partners, and clients. Uncovered new opportunities and mapped Lenovo products to customer needs.

Sales Support Opportunity Management Account Management Forecasting

Inbound Business Development Consultant

Oracle Corporation

Nov 2017 - Oct 2019 (1 year 11 months)

Acted as the first point of contact for Oracle sales inquiries and managed inbound channels. Qualified sales queries and allocated quality leads to License & Hardware Sales Reps.

Lead Qualification Pipeline Management

Virtual Sales Account Manager - SAP EDUCATION

Sellbytel Group

Jul 2017 - Oct 2017 (3 months)

Built client portfolios, driving SAP growth and development. Promoted and sold SAP Training & Certification through a relationship-based approach.

Training & Certification Sales Relationship Building

Inside Marketing Representative

Sellbytel Group

Jan 2016 - Jun 2017 (1 year 5 months)

Built client portfolios, driving SAP growth. Promoted and sold SAP Training & Certification.

Training & Certification Sales Marketing Strategy

Education

Degrees, certifications, and relevant coursework

Victoria University

Bachelor of Business, Marketing and International Trade

Activities and societies: Entrance Scholarship 2012

Specialized in Marketing and International Trade, gaining comprehensive knowledge in business principles and global market dynamics. Awarded an Entrance Scholarship in 2012.