Nicolette Crozier

Lead SHEQ strategy in alignment with business goals, operational priorities, and regulatory requirements.
Partner closely with Executive Directors and senior leadership across Finance, HR, Operations, Administration, and IT. Ensure ongoing compliance with ISO 9001:2015, FSSC 22000, internal policies, SOPs, and statutory requirements.

Lead SHEQ strategy across food and manufacturing operations, ensuring compliance with ISO 9001:2015 and FSSC 22000 while driving continuous improvement and audit readiness.

Supported AI system development by overseeing data collection, cleaning, validation, and optimisation to improve model accuracy and scalability during a short-term contract.

Managed and executed strategic and operational priorities across multiple departments. Partnered with Directors, General Manager, and Shareholders on strategy, budgeting, ESG, and sustainability initiatives.
Ensured compliance with ISO 9001:2015, ISO 27000, PPECB, SOLAS, and internal governance frameworks.
Developed and implemented SOPs, quality systems, compliance policies, and audit programmes.

Created and implemented the KwaZulu-Natal Research Innovation & Sequencing Platform.
Led daily operations, long-term research strategy, and operational governance.
Partnered with the Director and cross-functional stakeholders (IT, HR, Finance, Marketing, Research).
Supported grant funding applications, financial reporting, and compliance deliverables.

Established and scaled the KwaZulu-Natal Research Innovation & Sequencing Platform, led operational governance, ISO 15189/17025 implementation, and managed grant funding and P&L accountability.

Designed, implemented, and maintained ISO 9001/14001, RTMS, NOSA, SQAS, and risk management systems.
Led national internal and external audits as Lead Auditor.
Managed IT systems, data integrity, vehicle tracking, and operational compliance.
Project-managed IT and systems development initiatives.

Led national quality, SHEQ, risk and systems governance for freight operations, implementing ISO 9001/14001, RTMS, NOSA and maintaining quality performance above 95%.

Enrolled in a Postgraduate Diploma programme in Cybersecurity (in progress).

Completed a Master of Business Administration with majors in Operations Management, Finance, Strategy, HR, Corporate Governance, Ethics and Regulation.

Completed a BSc Honours degree in Environmental Management.

Completed a Bachelor of Science in Biochemistry and Microbiology.