Nyasha Ebby

I’m a PMP-certified Project Manager and Operations professional with four years of experience delivering complex, multi-workstream engagements from initiation through completion across technology, consulting, and professional services environments. I manage multiple concurrent accounts and priorities, coordinate cross-functional teams across time zones, and keep stakeholders aligned through clear reporting.

In my independent consulting work, I serve as the primary client interface—defining scope, building project plans, mapping dependencies, setting milestones, and tracking progress to completion. I’ve built and maintained operational systems, CRM automations, and workflow tools that run reliably without constant oversight, and I develop SOPs and documentation so others can operate independently from day one.

I’m hands-on with AI tools daily—using Claude, ChatGPT, and Make.com (and Zapier) for workflow automation, status report drafting, meeting summarisation, SOP generation, and requirements documentation. One highlight was delivering a live AI-powered analytics and automation platform across six phases on schedule and within budget, including resolving a critical dependency conflict within 24 hours and reducing documentation time by approximately 40%.