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Nicole Mashauri

@nicolemashauri

Customer-focused Executive Assistant and sales support professional who strengthens client relationships.

Kenya
Message

What I'm looking for

I’m looking for a client-facing role where I can support sales and customers through strong follow-up, clear communication, and CRM-driven coordination—while contributing to customer success, smooth operations, and measurable business growth.

I’m a results-driven, customer-focused professional with experience spanning client relations, customer engagement, administrative coordination, and sales support. I’m highly self-motivated and adaptable, comfortable working remotely while staying professional and responsive with digital communication.

In my role as Executive Assistant at Nahasra Ltd, I manage communication between clients, management, and stakeholders, building positive relationships through timely follow-up and customer support. I coordinate meetings, schedules, presentations, and operational activities, handle inquiries and concerns, and ensure smooth information flow across departments.

I bring strong consultative selling instincts—understanding customer needs, presenting solutions confidently, and maintaining clear, professional communication. I’m skilled with CRM and digital tools for pipeline and task management, and I enjoy contributing to long-term customer success while supporting business growth.

Experience

Work history, roles, and key accomplishments

NL
Current

Executive Assistant

Nahasra Ltd

Oct 2023 - Present (2 years 8 months)

Managed professional communication between clients, management, and stakeholders, including handling inquiries and resolving concerns. Coordinated meetings, schedules, presentations, and administrative operations while maintaining accurate data management and support across departments.

Education

Degrees, certifications, and relevant coursework

Kenya Medical Training College (KMTC) logoKK

Kenya Medical Training College (KMTC)

Diploma, Orthopedic Trauma and Medicine

Completed a Diploma in Orthopedic Trauma and Medicine at Kenya Medical Training College (KMTC), Thika, graduating in 2023.

Tech stack

Software and tools used professionally

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