Nicole Amondi
@nicoleamondi
Empathetic support professional with a Mechanical Engineering background.
What I'm looking for
I am an empathetic and tech-savvy support professional with a background in Mechanical Engineering. My experience includes managing maintenance logs, coordinating service requests, and handling various administrative tasks. I pride myself on my strong command of written English, which enhances my ability to communicate effectively with customers through chat and email.
During my internships at Village Market, KenGen Hydro Plant, and MAN Energy Solutions, I developed my skills in ticket management, time management, and scheduling. I logged maintenance requests, provided updates to stakeholders, and compiled service reports. I am eager to contribute to a dynamic remote support team where I can leverage my problem-solving abilities and organizational skills.
Experience
Work history, roles, and key accomplishments
Mechanical Engineering Intern
Village Market
Jan 2025 - Jun 2025 (5 months)
Logged maintenance requests and provided support updates to stakeholders. Handled email follow-ups for pending and completed tasks. Compiled service reports and downtime logs.
Intern
KenGen Hydro Plant
Jan 2023 - Apr 2023 (3 months)
Responded to supervisor inquiries regarding plant activities. Compiled clear summaries for weekly reviews.
Intern
MAN Energy Solutions
Jan 2022 - Apr 2022 (3 months)
Supported documentation and reporting of mechanical faults.
Education
Degrees, certifications, and relevant coursework
Frank Nicole Amondi
Mechanical Engineering, Mechanical Engineering
2025 - 2025
Gained practical experience in mechanical engineering principles and applications. Developed skills in logging maintenance requests, coordinating service requests, and managing administrative tasks.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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