In my current customer service role in the food service sector, I assist customers in a high-volume environment and respond to requests with a focus on customer satisfaction. I also coordinate shift operations and make real-time decisions when operational issues arise.
Previously, as an Administrative Assistant in the courier sector, I coordinated schedules and appointments with customers and suppliers. I managed physical and digital files, handled correspondence, and used Microsoft Excel and Word to process operational information and support management reports.
I'm studying Economics at Universidad Autónoma Latinoamericana, with coursework in econometrics, international economics, macroeconomics, microeconomics, and accounting. My analytical tools include basic R and intermediate Office skills.
