Looking for a job

Nick Jensen

@nickjensen

Message

Curious UX strategist with 13+ years of expertise in innovation.

United States

Message

What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my skills in UX strategy and project management to drive meaningful change.

I am a passionate UX strategist with over 13 years of experience in human change and organizational transformation. My expertise lies in leveraging emerging technologies to drive engagement and foster innovation, particularly in the fields of aging and dementia care. I have a proven track record of leading complex, multi-stakeholder initiatives from conception to completion, ensuring that all voices are heard and valued.

Throughout my career, I have conducted strategic market research and coordinated over 50 multisector key opinion leader interviews, which have helped me build strong relationships and identify market opportunities. I am a fierce advocate for the user experience, known for my empathy and high emotional intelligence. My work includes authoring thought leadership whitepapers and pioneering award-winning projects like the AI chatbot BobChat, which generated significant engagement within the first 24 hours of launch.

I thrive on transformative moments that create connection and community, both online and offline. My experience includes launching HackNYU, a premier global hackathon, and designing over 220 dynamic workshops focused on generational intelligence and organizational transformation. I am dedicated to mentoring high-performing teams and fostering innovative work environments.

Experience

Work history, roles, and key accomplishments

Innovation Strategist

Human Change

Jan 2023 - Present (2 years 5 months)

Conducted strategic market research, coordinating over 50 multisector key opinion leader interviews to build relationships and identify market whitespace. Leveraged AI tools to synthesize insights, producing comprehensive reports and actionable recommendations with 565 strategic resources. Authored a thought leadership whitepaper on inclusive design in the built environment, guiding human-centered

Market Research AI Tools Insight Synthesis Thought Leadership

Director, UX + Innovation Strategy

NYU Office of Student UX, Technology, & Engagement

Jan 2019 - Present (6 years 5 months)

Launched and scaled HackNYU into a premier global hackathon over 10 years, growing the local event to a global competition spanning three continents with over 850 students and raising an $80K annual budget. Pioneered the award-winning AI chatbot BobChat, securing buy-in from 30+ partner offices to develop 1500+ responses and generating 15K+ messages in the first 24 hours with a $100 monthly budget

UX Strategy Project Management Stakeholder Engagement Chatbot Development Team Leadership Data Analysis

Community & Experience Strategist

NYU Office of Interactive Media

Jan 2016 - Present (9 years 5 months)

Developed digital engagement strategies to foster innovation and elevate student experience across 15 campuses for over 50K students. Advised over 500 university leaders on digital transformation and student engagement, including the University President, Deans, VPs, and Trustees. Directed daily operations and comprehensive project management for the NYU Office of Interactive Media, earning 10+ in

Digital Strategy Digital Transformation Project Management Operations Management

Manager of Marketing, Comms, & Web-Tech

NYU Office of Interactive Media

Jan 2011 - Present (14 years 5 months)

Founded the Office of Interactive Media, an entrepreneurial in-house tech consultancy and creative studio that grew to serve over 100 clients. Launched the award-winning HashtagNYU and social media studio, recruiting 75+ storytellers to build brand affinity across 10 platforms, growing to 60K+ followers and generating 600K+ YouTube views. Created the award-winning Campus Coding Collaborative, inte

Marketing Management Communications Strategy Web Technology Social Media Management Brand Affinity Content Creation