Open to opportunities

brad vought

@bradvought

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Seasoned UX researcher driving user-centered innovation and business growth.

United States

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What I'm looking for

I am looking for a role that fosters innovation, values user insights, and offers opportunities for professional growth.

With over a decade of experience in user experience research, I have honed my skills in shaping research strategies and building scalable operations that drive measurable business growth. My expertise lies in mixed-methods research, where I translate user insights into actionable product decisions. I have a proven track record of mentoring teams and influencing executive stakeholders to deliver research that fosters user-centered innovation and social impact.

Throughout my career, I have directed cross-functional teams and led significant research initiatives that have resulted in substantial financial gains. For instance, I directed a generational research initiative that influenced brand strategy and drove $10 million in incremental sales. My ability to unify fragmented design systems and optimize documentation has cut development costs by 18%, showcasing my commitment to efficiency and excellence in UX research.

I am passionate about scaling high-performing teams and advocating for research across organizations. My leadership has not only fostered growth among team members but has also transformed the approach to UX strategy, resulting in a 20% increase in digital Net Promoter Score (NPS). I am excited to continue leveraging my skills to create impactful user experiences.

Experience

Work history, roles, and key accomplishments

UX Research Manager

Signet Jewelers

Sep 2021 - May 2025 (3 years 8 months)

Established robust research operations by deploying new methodologies, forming specialized domain pods, and creating accessible research repositories, enabling cross-team collaboration and broad adoption of insights. Optimized ML-powered automated chat experiences for live expert support by identifying design gaps and user needs, generating insights that increased engagement by 300% and delivered

UserZoom Dovetail Qualtrics Optimal Workshop SurveyMonkey SPSS Tableau

Research Manager

Psyma

Jul 2018 - Jun 2021 (2 years 11 months)

Steered highly funded research projects ($1.5M) for major clients in automotive, pharmaceutical, and consumer packaged goods (CPG) industries; managed, developed, and coached a high-performing research team of 10. Fostered relationships with cross-functional teams to drive study design and engaged with clients, including Ford, Porsche, Pfizer, and Hallmark to understand needs and deliver robust so

Team Leadership Research Strategy Cross Functional Collaboration

Associate Project Manager

Psyma

Aug 2014 - Jul 2018 (3 years 11 months)

Collaborated with cross-functional teams to conduct market research to pinpoint new opportunities and present recommendations to business and technical stakeholders to support decision-making. Proposed, developed, and executed innovative research solutions, including experiential simulations of self-driving vehicles; maintained 100% compliance with project requirements in highly regulated environm

Market Research Qualitative Research Quantitative Research Data Analysis Project Management Stakeholder Management

Project & Operations Manager

RR Donnelley

Jan 2011 - Aug 2014 (3 years 7 months)

Delivered cross-functional leadership across project and operations management, overseeing team planning, timelines, budgets, and the delivery of $10M digital print annually. Leveraged high attention to detail and analytical skills to identify opportunities for growth and improvement to pinpoint the most efficient way to execute $6M in purchases in 12 months.

Project Management Operations Management Budget Management Team Leadership Business Development

Education

Degrees, certifications, and relevant coursework

Western Michigan University

Bachelor of Business Administration, Business Administration

Completed a Bachelor of Business Administration at Western Michigan University. This program provided a strong foundation in business principles and practices.

Ideo U

Certification, Design Thinking

Obtained a Certification in Insights for Innovation from Ideo U, focusing on design thinking methodologies. This credential enhanced skills in generating and applying user insights.

Ideo U

Certification, Design Thinking

Acquired a Certification in From Ideas to Action from Ideo U, further developing design thinking capabilities. This certification focused on translating innovative ideas into practical solutions.

Adobe

Certification, Data Analysis

Completed a Certification in Data Analysis with Analysis Workspace from Adobe. This credential provided expertise in leveraging Adobe tools for comprehensive data analysis.