I'm looking to lead customer-centered UX, research, and design teams that simplify complex journeys through accessible design systems, evidence-based decisions, and close cross-functional partnership.

Deanna Rizzi
@deannarizzi
UX Design & Research leader turning customer insight, complex problems, and ambitious ideas into products, systems, and teams that scale.
What I'm looking for
I’m a UX Design & Research leader with 10+ years of experience building customer-centered products, teams, and practices across complex digital ecosystems serving 120M+ monthly users.
I believe great design leadership is about creating clarity—clarity for people navigating complex experiences and clarity for teams trying to solve the right problems. Research has been foundational to my career and continues to shape how I lead: stay curious, challenge assumptions, understand the problem before designing the solution, and make sure the customer has a meaningful voice in the decisions that affect them.
Throughout my career, I’ve led multidisciplinary Design, UX Research, and Content Design teams; launched and scaled 0→1 products; evolved design systems; and built operating models, research practices, and workflows that help teams move faster without sacrificing care or craft. At Healthline, I created a new creative operating model that increased organizational efficiency by 85%, while leading experience strategy across a consumer platform reaching more than 120M people each month.
I’m at my best in organizations navigating growth, complexity, or change. I enjoy bringing structure to ambiguity, developing talented people, connecting research and design more closely to product strategy, and building the systems that allow great work to scale.
I stay close enough to the work to understand the realities my teams face while keeping sight of the larger business and customer context. My goal is to create environments where teams can do meaningful work—and where design and research become strategic drivers of trust, growth, and lasting impact.
Experience
Work history, roles, and key accomplishments
Directed UX strategy across Healthline's digital ecosystem serving 120M+ monthly users, leading Product Design, UX Research, and Content Design initiatives. Managed a team of 8 UX professionals, modernized the design system, and implemented an enterprise Creative Operating Model that increased efficiency by 85%.
Sr. UX Researcher
RVO Health
Jun 2020 - Dec 2022 (2 years 6 months)
Led more than 60 end-to-end mixed-methods UX research initiatives for consumer healthcare websites, patient education, digital communities, and eCommerce. Developed personas and journey maps, conducted usability research, and built scalable research frameworks that increased organizational research maturity.
UX Researcher & Designer
Red Ventures
Sep 2017 - Jun 2020 (2 years 9 months)
Led more than 50 end-to-end UX research and design initiatives for provider discovery, appointment scheduling, virtual care, patient education, and digital healthcare navigation. Designed patient-facing experiences using user-centered design and usability testing, and translated research findings into actionable recommendations.
UX Designer & Production Manager
Red Ventures
Feb 2016 - Sep 2017 (1 year 7 months)
Designed and implemented a scalable digital production platform that automated complex workflows and supported high-volume consumer web experiences. Built standardized production systems, templates, and governance that improved operational consistency and cross-functional collaboration.
Education
Degrees, certifications, and relevant coursework
International Center of Photography
Graduate Certificate, Photography
Graduate Certificate from the International Center of Photography, New York, NY, completed in 2014.
St. John's University
Bachelor of Arts, Design
Bachelor of Arts & Design from St. John's University, New York, NY, completed in 2013.
Tech stack
Software and tools used professionally
Tableau
Workday
InVision
Dropbox
Google Analytics
Mixpanel
Maze
Figma
Adobe Photoshop
Zeplin
Adobe InDesign
Slack
Jira
Google Workspace
Microsoft Office 365
Confluence
Trello
Asana
FullStory
UserTesting
Miro
Zoom
Adobe Illustrator
UserZoom
Optimal Workshop
SurveyMonkey
Lookback
MURAL
Qualtrics
Midjourney
Adobe Experience Manager
ChatGPT
FigJam
Availability
Location
Authorized to work in
Website
deannarizzi.comPortfolio
deannarizzi.comSalary expectations
Social media
Job categories
Skills
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