nichole wyatt - Internet Sales/BDC Manager - Modern Ford Boone | Himalayas
nichole wyattNW
Open to opportunities

nichole wyatt

@nicholewyatt

Experienced retail manager with strong leadership and organizational skills.

United States

What I'm looking for

I am looking for a role that allows me to leverage my retail expertise and leadership skills in a dynamic environment focused on customer satisfaction and team success.

I am a dedicated professional with extensive experience in retail management and customer service. My journey began with a strong foundation in customer care at Lowe’s Companies, where I honed my skills in store support and customer relations. Over the years, I have taken on various roles, including Sales/BDC Manager at Classic Toyota and Internet Sales/BDC Manager at Modern Ford. My ability to lead teams and drive sales has consistently contributed to the success of the organizations I've worked for.

Throughout my career, I have developed a deep understanding of vehicle options and retail operations, complemented by my proficiency in Microsoft Office and various sales platforms like CDK and Reynolds & Reynolds. I am passionate about utilizing my knowledge and skills to help organizations achieve their goals and enhance customer satisfaction. I thrive in dynamic environments and am always looking for ways to improve processes and drive results.

Experience

Work history, roles, and key accomplishments

MB

Internet Sales/BDC Manager

Modern Ford Boone

Jul 2023 - Nov 2024 (1 year 4 months)

Managed internet sales and business development center operations. Implemented strategies to enhance online customer engagement and sales conversions.

LC

Store Support and Customer Care Pro

Lowe's Companies

Jan 2014 - Sep 2017 (3 years 8 months)

Provided store support and customer care as a Pro, ensuring a positive shopping experience. Assisted customers with inquiries and resolved issues efficiently.

Education

Degrees, certifications, and relevant coursework

KC

King's College

A.A.S. Degree, Medical Assisting

Completed an Associate of Applied Science degree in Medical Assisting. The program provided comprehensive training in medical office administration and clinical procedures.

NS

North Wilkes High School

Diploma, General Studies

Obtained a high school diploma. The curriculum included a broad range of subjects to prepare for further education or entry into the workforce.

Tech stack

Software and tools used professionally

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