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Ngozi Nwankwo

@ngozinwankwo

Appointment Setter at Guild Insurance who qualified insurance leads and scheduled consultations with sales consultants.

Nigeria
Message

At Guild Insurance (Australia), I identified and contacted potential clients seeking insurance coverage, assessed their needs, and determined their suitability for the company’s products. I arranged appointments with insurance consultants and stayed in touch with prospects to address questions and encourage them to attend.

At Spar Shopping Mall, I helped customers find products and understand prices, promotions, and store policies. Earlier, at Lekam International Pharmaceuticals, I identified prospective customers, worked toward assigned sales targets, and processed orders through delivery follow-up.

Experience

Work history, roles, and key accomplishments

SM

Customer Service Representative

Spar Shopping Mall

Jan 2023 - Mar 2024 (1 year 2 months)

Assisted customers with shopping needs by providing product, price, and promotion information. Informed customers about discounts and promotions, and built positive relationships to encourage loyalty and repeat visits.

Education

Degrees, certifications, and relevant coursework

DT

Delta State College Of Health And Technology

Diploma, Community Health

Completed a Diploma in Community Health Extension Worker (CHEW) in 2025.

Auchi Polytechnic logoAP

Auchi Polytechnic

National Diploma, Science Laboratory Technology

Completed a National Diploma in Science Laboratory Technology in 2022.

Tech stack

Software and tools used professionally

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