Open to opportunities

Ngozichukwu Iheanyichukwu

@ngozichukwuiheanyich

Message

Results-oriented telemarketing and email marketing professional driving conversions and customer engagement.

Nigeria

Message

What I'm looking for

I seek a growth-oriented role in marketing or client engagement where I can drive conversions through telemarketing, email campaigns, and community management, collaborate cross-functionally, and take on analytics-driven responsibilities with opportunities to advance.

I am a results-oriented professional with a strong background in telemarketing, email marketing, and community management; I engage and convert prospects using clear, compelling communication across phone and digital channels.

At PJEK Enterprise I conducted over 1,200 inbound and outbound calls monthly to pre-qualify leads for a Life Insurance Campaign, achieving a 30% increase in qualified lead conversion, enhancing engagement rates by 40%, and reducing average call handling time from 8 minutes to just under 5 minutes while maintaining client satisfaction above 90%.

As a Financial Advisor I conducted thorough needs assessments that led to a 25% improvement in customer satisfaction and a reduction in plan cancellations by redirecting unsuitable candidates; as an Email Marketing Associate & Community Manager I streamlined reporting efficiency by 40%, developed targeted email campaigns from consumer behavior insights, and maintained 100% task update accuracy through proactive team coordination.

Experience

Work history, roles, and key accomplishments

Telemarketer

PJEK Enterprise

Dec 2024 - May 2025 (5 months)

Conducted over 1,200 inbound/outbound calls monthly to pre-qualify leads for a life insurance campaign, increasing qualified lead conversion rate by 30% and reducing average call handling time from 8 to under 5 minutes while improving engagement by 40%.

Telemarketing Lead Qualification Script Optimization CRM Performance Metrics

Financial Advisor

Heirs Life Assurance

Aug 2024 - Dec 2024 (4 months)

Conducted needs assessments and client education that improved customer satisfaction by 25% and generated a 3% increase in potential client inquiries within three months, while strengthening client retention through regular follow-ups.

Client Relationship Management Customer Education Retention Communication Market Research

Email Marketing & Community Manager

Vaybiz Solutions

Sep 2023 - May 2024 (8 months)

Streamlined daily reporting to senior management, increasing reporting efficiency by 40%, developed email marketing campaigns based on consumer behavior analysis, and maintained 100% task update accuracy through proactive team coordination.