Neziwe Ntuli
@neziwentuli
Experienced sales & service pro with expertise in ISP, healthcare, & insurance industries
What I'm looking for
As a seasoned sales and customer service professional, I leverage my expertise in ISP, Healthcare, and insurance to drive business growth and customer satisfaction. With a proven track record in outbound sales, customer retention, and relationship management, I excel in analyzing customer behavior, negotiating contracts, and resolving technical inquiries.
With a strong background in CRM tools and communication platforms, I effectively manage client interactions and consistently meet sales targets. My excellent communication skills and ability to work with diverse stakeholders have earned me a reputation as a results-driven professional.
Throughout my career, I have developed a unique ability to understand customer needs, identify trends, and improve service delivery. I am adept at building and maintaining positive relationships with customers and business associates, ensuring seamless service and driving business growth.
Experience
Work history, roles, and key accomplishments
Remote Retention Specialist
WebAfrica
Feb 2022 - Present (3 years 3 months)
Retain clients who have canceled their services by negotiating new packages and resolving technical inquiries.
Remote Appointment Setter
CallPro USA
Jan 2020 - Apr 2021 (1 year 3 months)
Convert incoming phone calls to appointments and make outbound calls to prospective customers.
Remote B2B Sales Representative
PlatinumLife Insurance
Jan 2017 - Jan 2018 (1 year)
Promote and sell life insurance products to new and existing clients.
Education
Degrees, certifications, and relevant coursework
Neziwe hasn't added their education
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Location
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