Bhairavi Agnihotri

I am a customer service and office administration professional with years of experience supporting educational institutions and BPO environments. I consistently provide end-to-end resolution for customer concerns across voice and non-voice channels.

My background includes office clerk roles handling attendance, fee records, visitor management, and general school administration, as well as customer service and executive positions delivering product and service information. I have experience across voice and mail channels and familiarity with Outlook and Tally.

I work effectively both independently and within teams, with strong accuracy in documentation and data entry and clear written and verbal communication skills. I also undertake freelance work that reinforces my ability to manage tasks and client needs.

I am pursuing an MBA to strengthen my business and managerial capabilities and am seeking opportunities where I can apply my administrative, customer support, and data-handling strengths to contribute to organizational success.