NMNertila Macerata
@nertilamacerata
HR Generalist and People Operations specialist driving scalable processes for remote tech and crypto teams.
ItalyWhat I'm looking for
I am an organized, self-motivated HR and People Operations professional with 9+ years supporting fast-growing tech teams in fully remote, asynchronous environments. I focus on aligning HR decisions with business needs while empowering individuals and organizations to reach their potential.
I've built end-to-end onboarding workflows, standardized employment and contractor agreements, and maintained payroll data integrity to ensure operational accuracy for globally distributed teams.
I rebuilt recruiting operations post-funding, implemented ATS and standardized hiring processes to scale headcount efficiently, and launched employee handbooks and simplified performance review cycles to guide managers and employees.
I maintain strong engagement outcomes—having driven initiatives that produced an eNPS of +44—and I partner closely with managers and external partners (EORs, legal, finance) to deliver compliant, consistent people operations across multiple countries.
Experience
Work history, roles, and key accomplishments
Junior HR Business Partner
First Break Labs
Jan 2024 - Present (2 years 1 month)
Built a full new-hire onboarding process that reduced setup issues by 15%, created a Notion internal wiki for policies, standardized employment and contractor agreements with legal counsel, and ensured 100% monthly payroll data accuracy.
People Operations Specialist
Mana Interactive
Jan 2022 - Jan 2024 (2 years)
Rebuilt recruiting operations post $7M raise by implementing an ATS and standardized hiring process to scale headcount from 15 to 40+, launched the first Employee Handbook, and simplified semi-annual performance reviews.
HR Manager
FirstBlood Technologies
Jan 2020 - Jan 2022 (2 years)
Implemented Lever with competency-based scorecards, maintained an eNPS of +44 through engagement initiatives and quarterly surveys, and served as primary HR contact for 75+ employees across 25+ countries.
People Operations Specialist
TokenMarket
Jan 2016 - Jan 2019 (3 years)
Provided agile operational HR support, managed onboarding and contract administration, and prepared HR policy agreements across multiple EU countries for a crypto advisory platform.
Education
Degrees, certifications, and relevant coursework
American College of Thessaloniki
Bachelor of Science, Business Administration
Bachelor of Science in Business Administration completed at the American College of Thessaloniki.
UWUniversity of Pennsylvania (Wharton)
Certificate, Human Resources Management
Completed a professional certification in HR Management & Analytics through Wharton Executive Education.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
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