Nekidra Myrick
@nekidramyrick
I coordinate urgent patient care operations and resolve high-volume customer requests.
What I'm looking for
I'm currently supporting front desk operations in Covenant HealthCare's fast-paced emergency room, where I relay urgent communication, register patients, maintain EMR records, and coordinate admissions, discharges, transports, and diagnostic testing.
Previously at Corpay, I managed hotel accommodations for airline crew members and resolved urgent booking, vendor availability, and billing issues efficiently. I maintained accurate records, handled escalations, and helped improve the customer experience.
My background also includes customer support for Morley Companies' General Motors account, assisting with warranties, recalls, service scheduling, and dealership escalations while meeting performance and quality metrics.
I bring more than six years of customer service, operations, coordination, documentation, and high-pressure problem-solving experience, along with manufacturing quality and safety experience from Hemlock Semiconductor.
Experience
Work history, roles, and key accomplishments
Emergency Room Unit Secretary
Covenant HealthCare
May 2026 - Present (4 months)
Managed front desk operations in a fast-paced emergency room environment, answered multi-line phones, and relayed urgent communication to nurses and physicians. Registered patients, maintained accurate records in EMR systems, and coordinated admissions, discharges, transports, and diagnostic testing.
Customer Service Representative
Corpay
May 2021 - Oct 2025 (4 years 5 months)
Managed hotel accommodations for airline crew members, ensuring timely bookings and issue resolution. Handled urgent and high-pressure requests with professionalism, coordinated with vendors to resolve discrepancies, and maintained accurate booking records.
Production Worker
Hemlock Semiconductor
Apr 2019 - Jan 2021 (1 year 9 months)
Operated manufacturing equipment to support production of high-purity materials and performed quality inspections to ensure compliance with standards. Followed strict safety procedures and collaborated with team members to improve workflow and meet production goals.
Customer Service Representative
Morley Companies
Sep 2016 - Feb 2019 (2 years 5 months)
Assisted customers with warranties, recalls, and service scheduling while managing high call volumes and maintaining strong customer satisfaction. Processed service requests and documentation accurately and coordinated with dealerships to resolve escalated concerns.
Education
Degrees, certifications, and relevant coursework
Nekidra hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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