As a Virtual Assistant and AI Automation Support freelancer, I manage client inboxes, correspondence, calendars, and follow-ups across time zones. I also build AI-assisted workflows to speed up drafting and repetitive administrative work.
At Qwoted Media Technology, I managed more than 300 monthly client and stakeholder communications, screening and prioritising requests. I built a structured knowledge base and reference system that cut repeat queries by 15%.
As Communications Specialist / Media Success Manager at Qwoted Media Technology, I managed media campaigns and client storytelling. Proactive communication helped grow client engagement by 40% and renewal rates by 25%.
At Releazze, Intelligent Innovations, I led a remote team delivering the Releazze booking platform, managing timelines, budgets, and stakeholder meetings from planning to release. I also coordinated as Assistant Project Manager on Union Bank's banking overhaul and delivered concurrent projects at a 94% on-time rate.
